Refund and Returns Policy
Refund policy
Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read service description before making a purchase.
Where possible we strongly suggest that “tracked” postage is selected. Refunds for misplaced products that have no tracking cannot be refunded.
Townsville Coins is solely responsible for refund decisions and their decision is final.
Photographic Evidence
Townsville Coins reserves the right to request photographic evidence prior to a refund or replacement being issued.
Returns policy
Returns are the responsibility of the buyer including postage costs. Postage costs for returns will not be refunded.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
This document was last updated on October 14, 2024