Contact Us

Address

PO Box 4203, Kirwan, QLD, 4817

Phone Number

0400 010 470

E-mail Address

contact@townsvillecoins.com

Working Days/Hours

Mon - Fri / 10:00AM - 3:00PM

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Frequently Asked Questions

Probably the most asked question is: "Should I clean my Coins?" In short, the answer is no! All genuine coin collectors will not buy cleaned coins. Sure collectors will still buy them, depending upon variety and rarity, but for a substantially lower price. Of course for heavily soiled coins, only wash the major dirt off with water, no soap, no detergent and most certainly no solvents or acids. "What happens if I clean my coins?" Cleaning any type of coin will decrease it's value dramatically. I have been looking for a real "hit home" video that will explain why you don't clean coins and I think I have finally found it. General Please have a look at this video, from a six figure coin to $12,500 https://www.facebook.com/reel/779484296415544 After watching Ok now, yes I know that, it is Rick from Pawn Stars and yes it is USA and for sure he would have low balled the person simply because he needs to make money himself. But the whole point of the video is "don't clean coins". I hope this video hits home from the fact of what a coin value is when it is uncleaned compared to a cleaned coin.
No. Townsville coins does not offer support for downloads. Please contact the author's directly
We have a range of postage options that you will see upon checkout. We strongly suggest that you always choose "tracked" postage. NOTE: If a product does not arrive with "Untracked" postage, you will not be refunded as we cannot verify that you have or have not received the product.
All care is taken to send the seeds in protective packaging, however we cannot control how they are delivered.

If your seeds arrive to you damaged, simply return then in the original package for a full refund or replacement, your choice, or alternatively simply take a photo of the packaging, seeds and tracking and we will determine the best course of action.

NOTE: Buyers are responsible for all return postage costs. Return postage costs are not refundable.

As you have already receive and used the seeds you will not receive a refund, however we may offer you replacements.